Shipping policy

Shipping Policy

At Fragrance Atelier, we are committed to delivering your favorite fragrances quickly, safely, and efficiently across Pakistan.

Order Processing

All orders are processed within 24 hours of confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) nationwide.

Estimated Delivery Time: 3–6 business days
Delivery times may vary depending on your city, weather conditions, courier operations, or other unforeseen circumstances.

Express Delivery (1 Business Day)

Need your order urgently? We offer 1 Business Day Delivery for selected locations.

Please Note:

100% advance payment is required for all 1-day delivery orders.
Orders must be confirmed and paid before the daily cut-off time to qualify for next-business-day delivery.
Express delivery is subject to service availability in your area.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive tracking information via SMS, email, or WhatsApp (where available), allowing you to monitor your shipment.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

Public holidays
Severe weather conditions
Courier service disruptions
Remote delivery locations
Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order. Fragrance Atelier is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.